Getting a realtor to write back is the hard part, and you’ve done it. What you send next decides whether it turns into anything.

Moversville runs realtor outreach for moving companies and read every reply that comes back.

These are the replies that come up most, and what to send back to maximize each new engagement.

Five rules to maximize outreach efforts:

1. Keep it short. Three or four lines. Nobody reads a long email from a vendor.
2. Reply as fast as you can. Same day, ideally within a couple of hours. A reply two days later reads like a mailing list. A reply that afternoon reads like a person who was actually there.
3. Sign it from you, not the company. Your name and your mobile. Agents refer people they know.
4. Find their socials and connect. Find them on Facebook, Instagram, or LinkedIn and follow them. Agents post their listings constantly, and being one of the people who reacts to those posts keeps you in front of them without sending another email.
5. Give it time. This is relationship building, and it compounds. Every conversation handled well adds another agent who knows your name. The more agents who know you, the more often you’re the one they call.

Common replies, and what to send back

Said thanks: “Thanks!”

The most common reply you’ll get. One warm response is exactly right.

You’ve asked for nothing and handed over a channel they’ll actually use. The CC line is worth noticing: it’s the least work you can possibly ask of someone. No call, no explanation, they just add an address to an email they were already sending.

Has a mover: “I already have someone”

Not a rejection. They’ve just told you where the gap is.

Never criticize the mover they chose. You’d be questioning their judgement. Ask to be their backup instead. Nobody else is competing for that spot, and their mover will be booked at some point, or may even let them down. That’s the call you want.

Asked a question: “What do you charge?”

Answer it completely, in one email, with no sales move attached.

An agent asking about price is checking whether you’re straightforward. Answering plainly is worth more than anything you’d have said on a call.

Won’t refer anyone: “I don’t recommend vendors”

They’ve been burned, or they’ve seen it happen to someone. Don’t argue with it, instead:

They’re protecting their reputation, which is the right instinct. Don’t argue with it. Being one of a few names carries none of the risk of a recommendation, and it still means you’re in the conversation when a client asks.

Added to their list: “I’ve added you to our list”

They’ve done you a favor. Don’t ask them for anything else.

They’ve already done the thing. Just make yourself easy to reach.

Wants to talk: “Let’s set up a call”

Say yes immediately and make it effortless.

Every extra step loses people. Propose one time, offer the phone, let them off the hook if neither suits.

Offered a referral: “I’ll send people your way”

The best reply you can get. Make the referral effortless for them.

Two ways to refer, neither of which asks them to do anything. Some agents will pass on your number, some would rather make the introduction themselves. Offer both and let them pick.

Asked to be removed: “Please remove me”

It happens. Handle it cleanly and move on.

One line, no number, no argument. Then actually remove them, straight away.

Where the replies come from

The hard part isn’t the reply, it’s getting one. Moversville pulls active listings in your market, finds the agents behind them, and runs the email outreach for you. Every reply lands in your inbox, and the conversation is yours from there.

See how it works